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FOR CUSTOMERS & BRAND PARTNERS

For questions about your Ellie account, products, order status, payment, non-medical related inquiries, brand partner enrollment or backoffice account, please contact:

+1 877 3554313

Monday to Friday 5AM – 6PM PST

support@elliemd.com

ELLIEMD HEADQUARTERS

3790 El Camino Real #1099. Palo Alto, CA 94306

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You will receive an automated response within 5 minutes of emailing us. If you do not receive this automated response, please check your junk or trash folder. In most cases our customer service team will resolve your issue same-day but some issues may require more time to coordinate with the pharmacy or delivery partners.

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NETWORK

Please contact EllieMD Support first, so we may better address and route your questions or concerns.

SamaritanMD

Clientsupport@samaritanmd.com

18002687713

811 E. Kent Rd., Greenville, MI, 48838

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