EllieMD

Shipping Policy

There are no additional charges for shipping. Your subscription covers all costs, including the shipping and consultation fees. We ship via 2-day shipping, ensuring your order arrives swiftly and securely.

Where are EllieMD's telehealth services available?

Products and prescription medications are available for shipment to all 50 states within the United States. (See product details for specific state exemptions.) We currently do not ship to US territories or internationally.

Can products and medication be shipped to PO Boxes or APO addresses and military bases?

Products and medications cannot be shipped to PO boxes, APO addresses, or military bases at this time.

How long will it take for my order to arrive?

Once shipped, most packages arrive within 1 to 5 business days.

After placing an order, it undergoes a review process. You will be able to choose your preferred appointment schedule with your doctor, who will review and approve your prescription. The pharmacies we partner with are currently experiencing a processing time of 2 to 10 business days.