EllieMD
For Customers
For questions about your Ellie account, products, order status, payment, or non-medical related inquiries, please contact:
+1 -888-588-5175
Monday to Friday 5AM – 6PM PST
support@elliemd.com
Monday to Friday 5AM – 6PM PST
Saturday and Sunday – 8AM – 12 PM PST
For Brand Partners
For questions about your brand partner enrollment, commissions, or back-office account details, please email:
support@elliemd.com
Monday to Saturday 8AM – 5PM PST
EllieMD Headquarters
3790 El Camino Real #1099
Palo Alto, CA 94306
Patient Care
Patient Care Network
For questions about your prescription, doctor appointment, or medical questions please contact SamaritanMD:
clientsupport@samaritanmd.com
+1-800-268-7713
Monday to Friday 6AM – 5PM PST
Saturday 6AM – 12PM PST
811 E Kent Road
Greenville, MI 48838