EllieMD
For Customers
For questions about your Ellie account, products, order status, payment, or medical related inquiries, please contact:
support@elliemd.com
Monday to Friday 5AM – 6PM PST
Saturday and Sunday – 8AM – 12 PM PST
You will recieved an automated response within 5 minutes of emailing us. If you do not receive this automated response, please check your junk or trash folder. In most cases our customer service team will resolve your issue same day (8hrs) but some issues may require more time to coordinate with the pharmacy or delivery partners.Â
+1 888 588 5175
Monday to Friday 5AM – 6PM PST
For Brand Partners
For questions about your brand partner enrollment, commissions, or back-office account details, please email:
support@elliemd.comÂ
Monday to Saturday 8AM – 5PM PST
EllieMD Headquarters
3790 El Camino Real #1099
Palo Alto, CA 94306
